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Delivery all across the UK

4.7

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Announcement

Important Customer Service Update

Due to an high volume of customer service enquiries, we have temporarily turned off our phone lines so we can assist everyone as efficiently as possible.

To ensure your issue is properly tracked and resolved, please submit a support ticket through our online ticket system here.

We understand this may be inconvenient, and we truly appreciate your patience and understanding as our team works hard to respond to every request.

Thank you for bearing with us — we’re committed to getting back to you as soon as we can.

— Plum Play Support Team

Contact Us

If you have not already submitted a support ticket and need assistance, please submit a ticket HERE , and we will get back to you as soon as we can.

To ensure we can assist you as quickly as possible, please avoid submitting multiple tickets, as you will lose your place in our system, and this may result in a longer wait time.

If you have an order or product query please contact us via the contact form. This is the quickest and most efficient way for us to process your query.

It is advisable to check out our Help Centre page first, as this provides links to all necessary information.



United Kingdom
Plum Products Ltd
The Cliff, Middle Street
Ingham, Lincolnshire
LN1 2YQ
UNITED KINGDOM

+44 344 880 5302
Current phone line availability is 9am - 1pm
www.plumplay.co.uk		 USA
www.plumplay.com		 Hong Kong
Plum Products Hong Kong Ltd
Unit 705, 7/F, Tower A,
New Mandarin Plaza
No.14 Science Museum Road
Tsim Sha Tsui East, Kowloon
HONG KONG

+852 2368 2900

UK:
Plum Products Ltd
The Cliff, Middle Street, Ingham, Lincolnshire, LN1 2YQ, UNITED KINGDOM
Registered in England No. 2285392
Registered Address: Plum Product ltd, The Cliff, Middle Street, Ingham, Lincolnshire, LN1 2YQ
VAT No: GB 494 0929 15