Delivery Information

We are now shipping to the Republic of Ireland with no additional costs.

We have worked with our couriers to remove customs duties and include all border fees in the purchase price.

The price listed on the product page is all you will pay.

However, only selected products are currently available, due to continued logistical issues.

The selected items available for purchase are outlined in the list below. We apologise for any inconvenience.

Most items listed on our website can be purchased through our eBay store, however items purchased via ebay include additional delivery costs.

Spare parts and warranty queries can still be dealt with by our Customer Service team.

It is great to be back!

Trampolines

27577AC82 - Plum Junior Bouncer
30182AB82 - Plum Junior 4.5ft Trampoline & Enclosure - Blue
30183AB82 - Plum Junior 4.5ft Trampoline & Enclosure - Pink
30128AA82 - Plum Junior 4.5ft Trampoline & Enclosure - Stardust
30108AC82 - Plum 6ft Trampoline & Enclosure - Blue
30109AC82 - Plum 6ft Trampoline & Enclosure - Pink
27577AI82 - Plum Jungle Junior Bouncer Trampoline with Sounds
27577AJ82 - Plum Ocean Junior Bouncer Trampoline with Sounds
30200AN82 - Plum Jungle 4.5ft Trampoline & Enclosure with Sounds
30200AI82 - Plum Ocean 4.5ft Trampoline & Enclosure with Sounds
30377 - Fun 8ft Trampoline & Enclosure- 1 Box
30206 - Plum® 6ft Magnitude Premium Trampoline & Enclosure
30381 - Plum® Bounce Board

Wooden Swing Sets

27666 - Plum® Wooden Swing with Nest

Plum Metal Swing Sets & Domes

22100 - Plum 2 in 1 Metal Swing Set
22103 - Plum Metal Single Swing
22104 - Plum Metal Double Swing - Sedna
22101 - Plum Metal Helios Swing Set
22102 - Plum Metal Jupiter Swing Set
22300 - Plum Metal Seesaw
27613 - Plum Haumea Slide
22403 - Plum Deimos Metal Dome-Teal
22118 - Plum Metal Climbing Dome frame with fabric den and 10ft wave slide
27610 - Plum Metal Nest Swing with Mist Feature
27612 - Metal Rotating Seesaw with Mist Feature

Sand & Water Play

25069 - Plum Store-It Wooden Sand Pit
25083 - Plum Junior Wooden Sand Pit - Teal
25055 - Plum Wooden Square Sand Pit
25067 - Plum Treasure Beach Sand Pit
25058 - Plum Giant Wooden Sand Pit
25509 - Plum Sandpit with Canopy
25078 - Plum Surfside Sand & Water Wooden Picnic Table
25078 - Plum Surfside Sand & Water Wooden Picnic Table - Teal
25070 - Plum Wooden Sand & Picnic Table
25071 - Plum Build & Splash Wooden Sand Table
25074 - Plum Sandy Bay Wooden Sand Pit & Water Table
25075 - Plum Children's Garden Picnic table with Parasol
02017 - Plum Children's Circular Picnic Table with Coloured Seats
02017 - Plum Children's Circular Picnic Table - Teal
25504 - Plum® Wooden Octagonal Activity Table
25505 - Plum® Wooden See Saw

Minions

27577AD82 - Plum® Minions Junior Bouncer
30182AC82 - Plum® Minions 4.5ft Junior Trampoline & Enclosure
22403AE82 - Plum® Minions Deimos™ Metal Dome
22300AE82 - Plum® Minions Rotating See Saw
31012AA112 - Plum® Minions Bouncy Castle

Returns

Under the Consumer Contracts Regulations you have the legal right to cancel your order within 14 days of receipt of your goods (with the exception of any made to order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us in writing if you wish to cancel your contract.

If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

You will be re-credited for the costs incurred in returning faulty or unsatisfactory goods or we will, by agreement, arrange for the collection of these goods.

I would like to return my item. What should I do?

We hope that you are pleased with your purchase and that it inspires a lifetime of play! In the unlikely event you are not satisfied with your purchase, you may return the item to us by obtaining a Returns Authorisation Number (RAN). To do this, please contact us.

This must be requested within 14 days of receipt of the goods, and any returned goods must be received at our warehouse within 28 days of receipt. We regret that any returns received after this period will not be accepted.

How do I return my item?

To return an item to us by post, please wrap the item securely and return to:

Returns Department

Plum Products

The Cliff

Middle Street

Ingham

Lincolnshire

LN1 2YQ

Please ensure that the parcel is marked with your RAN number. We regret that any returns received without a RAN number will not be accepted.

Please note that we cannot accept responsibility for returned goods until they reach our warehouse; therefore we would advise you to return the item via recorded delivery to confirm receipt.

Alternatively, items can be collected by us however this will be chargeable, please contact our customer service team for a quote. If you would like us to collect your item, please specify when contacting us and we will contact you to arrange the collection. We are sorry but we are unable to collect assembled items.